Responsible Gambling Policy

At Slotanza we take responsible gambling seriously. We aim to keep play safe and under your control by offering clear tools and practical advice so players can enjoy themselves without harm. This page explains the protections we provide, how to use account controls, and where to get further help.

Player protection principles

We prioritise player safety, fair play and transparency. We encourage sensible play, early intervention where needed and easy access to tools that help you manage time and spend. Our approach is to provide options that support controlled play while respecting your privacy.

Activity-control tools

You can manage your activity from your account settings. Common tools include deposit limits, loss limits, wagering limits, session reminders and temporary account closures. If you need help setting any control, contact our support team via live chat or email at [email protected].

Deposit limits

Set daily, weekly or monthly deposit limits to control how much you add to your account. Limits can be changed in your account settings, but reductions apply immediately while increases may be subject to a short waiting period to encourage considered decisions.

Loss limits

Loss limits help you cap the total amount you can lose over a chosen period. This option is useful for keeping play within a budget and can be adjusted or removed according to the rules in your account settings.

Time limits and account breaks

Use session reminders and time limits to control how long you play. You can also take a short account break if you want a temporary pause. Account breaks are an effective way to step away and reassess play without closing your account permanently.

Self-exclusion

If you need a longer break, self-exclusion is available for set periods. Self-exclusion prevents access to your account and can include site-wide blocks. If you choose this option, we will not contact you for marketing while the exclusion is active.

Signs of problematic behaviour

Watch for changes such as staking more than usual, neglecting other responsibilities, chasing losses, or hiding activity. If you or someone you know shows these signs, consider using limits, taking a break or seeking support.

Tips for maintaining control

Set a budget before you play, use deposit and loss limits, plan session lengths, avoid gambling when stressed or impaired, and review activity regularly. Make small, practical rules that work for your lifestyle.

Professional help and support organisations

If you need further assistance, contact recognised support organisations such as GamCare or GambleAware. For immediate help speak to our support team via live chat or at [email protected]. These services provide confidential advice and treatment options across the UK.